Scam Alert: DMCU will never call and ask for your account information, or any login credentials associated with your account. If you have any questions, please call us at 313.568.5000.

Identity protection brought to you by DMCU.

Identity Protection Awareness

Identity theft and consumer fraud can happen in an instant, so it is important to protect yourself. Learn about simple tips and tools you can use to reduce your risk of identity theft and protect your financially sensitive information. How to respond to identity theft and protect your financially sensitive information.

Reporting Identity Theft

If you are or have been a victim of identity theft and need help reporting and starting your recovery plan, click the button below to start your recovery process.

Fraud & Scams

As we face a world trying to recover from a pandemic, scammers are out in full force taking advantage of the most vulnerable. We need to stay on guard, stay alert, informed, and protect ourselves.  There are multiple types of scams, to learn how to protect yourself from these scammers, please click here to learn more.

Common Fraud & Scams

  • Banking Scams
  • Government Grant Scams
  • Lottery & Sweepstakes Scams
  • Pyramid Scheme Scams
  • Ticket Scams
  • Telephone Scams
  • Census-Related Fraud Scams
  • Investment Scams
  • Charity Scams
  • Ponzi Schemes


Healthcare Fraud

Health care fraud affects individuals, a group of people, or a company that misrepresents or misstates something medically or services provided, such as payments being made.

Examples of health care fraud include:

  • Falsifying Documents and Billing for Services That are not Medically Necessary
  • Billing for Services Seperately, That Should be Included in One Service Fee
  • Falsifying Plans of Treatment or Medical Records
  • Faking Diagnoses or Procedures to Maximize Payments
  • Faking Charges or Entitlements to Payments in Cost Reports


Elder Exploitation

Elder Exploitation is the misuse of an adult’s funds, property, or personal dignity by another person. The symptoms and treatment of elder abuse are complex and demand a concerted effort to tackle this often unrecognized and unreported social problem. Below you will find warning signs of Elder Exploitation.

Warning Signs of Elder Exploitation:

Financial Signs

  • Unpaid bills (elder adult receives foreclosure warnings, electricity is shut off)
  • Unusual changes in spending patterns (increases in ATM withdrawals, checks made out to cash, or written out of order)
  • Missing household items (cherished heirlooms, expensive tools, or other valuable items)
  • Unexpected changes in wills or property deeds (property deeded/will changed to benefit "new friend")
  • Purchase of large items the elder adult does not use (vehicles when the adult does not drive, timeshare purchases when adult is homebound)

Physical Signs

  • Dehydration or unusual weight loss
  • Missing medication or medical assistive devices
  • Unexplained injuries or sores
  • Unsanitary living conditions or poor hygiene
  • Unattended medical needs or missed appointments

Emotional Signs

  • Unusual changes in behavior or sleep patterns
  • Withdrawal from normal activities
  • Isolation from friends or family
  • Increased anxiety or fear
  • Hesitance to speak in presence of "caregiver"

Ultimate ID with Benefits Plus

$7.95 per month.

Ultimate ID, a powerful new identity theft solutions program.

Exclusive member benefits include:

  • 3-Bureau Daily Credit Monitoring
  • Internet Monitoring
  • Credential Vault
  • Instant Inquiry Alert
  • Score Tracker
  • Access to 3G Fully Managed Identity Fraud Research, Remediation, and Recovery Services
  • Lost Document Replacement Services

*An activation code is required to access ULTIMATE ID . Activation code will be sent to the email address on file. Credit Monitoring and ULTIMATE ID program does not begin until you have successfully validated your Identity to complete the activation process. Certain restrictions and limitations apply. Visit for complete Terms and Conditions and program eligibility. Please refer to your summary of benefits for program specific information.

** Always remember, DMCU will never call you and ask for verifying information such as PINs, account numbers, credit card information, etc... If you receive a call requesting account information - even if it appears to be from a Diversified Members Credit Union phone number - please end the call immediately and contact us at 313.568.5000.**

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