Scam Alert: DMCU will never call and ask for your account information, or any login credentials associated with your account. If you have any questions, please call us at 313.568.5000.

Identity protection brought to you by DMCU.

Identity Protection Awareness

Identity theft and consumer fraud can happen in an instant, so it is important to protect yourself. Learn about simple tips and tools you can use to reduce your risk of identity theft and protect your financially sensitive information. How to respond to identity theft and protect your financially sensitive information.

Reporting Identity Theft

If you are or have been a victim of identity theft and need help reporting and starting your recovery plan, click the button below to start your recovery process.

What is AI Fraud?

AI fraud involves the use of artificial intelligence to deceive or defraud individuals, businesses, or institutions. With the help of powerful AI tools, scammers can now create highly convincing fake content, impersonate trusted figures, and manipulate digital platforms making fraud harder to detect and more damaging than ever.

Another form of AI-driven fraud involves social engineering  manipulating human psychology to extract private information. Scammers may:

  • Create fake websites or login pages that mimic legitimate ones.

  • Send emails or texts appearing to come from financial institutions or government agencies.

  • Use chatbots to engage and extract data from unsuspecting users.

In another form of AI fraud, scammers use social engineering tactics to trick people into giving them their personal information or money. They may create fake websites or emails that appear to be from legitimate sources, such as financial institutions or government agencies, and ask people to provide their personal information or login credentials.

AI fraud is especially dangerous because its sophistication makes it difficult to detect. Thanks to AI technology, scammers appear to be legitimate, increasing the likelihood that people will fall for their scams.

Common Types of AI Fraud

AI-powered scams come in many forms, including:

  • Phishing – AI-generated emails or messages designed to trick people into giving up credentials or financial information.

  • Identity Theft – Using AI to create or steal personal identities and commit fraud.

  • Deepfakes – Fabricated audio/video content used to impersonate individuals for malicious purposes.

  • Fake News – AI-written articles or posts that spread false narratives or manipulate public opinion.

  • Social Media Manipulation – Bot accounts and AI-generated content used to sway opinions or scams.

  • Chatbot Scams – AI-powered bots impersonating customer service or friends to trick users.

  • Fraudulent Financial Advice – AI-generated recommendations that lead to scams or poor investments.

Why AI Fraud Is So Dangerous

The sophistication of AI makes it incredibly effective for scammers. AI-generated content often looks and sounds authentic, making it difficult for the average person to recognize fraud. As technology evolves, so do the methods, and threats of AI-driven scams.

Fraud & Scams

As we face a world trying to recover from a pandemic, scammers are out in full force taking advantage of the most vulnerable. We need to stay on guard, stay alert, informed, and protect ourselves.  There are multiple types of scams, to learn how to protect yourself from these scammers, please click here to learn more.

Common Fraud & Scams

  • Banking Scams
  • Government Grant Scams
  • Lottery & Sweepstakes Scams
  • Pyramid Scheme Scams
  • Ticket Scams
  • Telephone Scams
  • Census-Related Fraud Scams
  • Investment Scams
  • Charity Scams
  • Ponzi Schemes

 

Healthcare Fraud

Health care fraud affects individuals, a group of people, or a company that misrepresents or misstates something medically or services provided, such as payments being made.

Examples of health care fraud include:

  • Falsifying Documents and Billing for Services That are not Medically Necessary
  • Billing for Services Seperately, That Should be Included in One Service Fee
  • Falsifying Plans of Treatment or Medical Records
  • Faking Diagnoses or Procedures to Maximize Payments
  • Faking Charges or Entitlements to Payments in Cost Reports

 

Elder Exploitation

Elder Exploitation is the misuse of an adult’s funds, property, or personal dignity by another person. The symptoms and treatment of elder abuse are complex and demand a concerted effort to tackle this often unrecognized and unreported social problem. Below you will find warning signs of Elder Exploitation.

Warning Signs of Elder Exploitation:

Financial Signs

  • Unpaid bills (elder adult receives foreclosure warnings, electricity is shut off)
  • Unusual changes in spending patterns (increases in ATM withdrawals, checks made out to cash, or written out of order)
  • Missing household items (cherished heirlooms, expensive tools, or other valuable items)
  • Unexpected changes in wills or property deeds (property deeded/will changed to benefit "new friend")
  • Purchase of large items the elder adult does not use (vehicles when the adult does not drive, timeshare purchases when adult is homebound)

Physical Signs

  • Dehydration or unusual weight loss
  • Missing medication or medical assistive devices
  • Unexplained injuries or sores
  • Unsanitary living conditions or poor hygiene
  • Unattended medical needs or missed appointments

Emotional Signs

  • Unusual changes in behavior or sleep patterns
  • Withdrawal from normal activities
  • Isolation from friends or family
  • Increased anxiety or fear
  • Hesitance to speak in presence of "caregiver"

Ultimate ID with Benefits Plus

$7.95 per month.

Ultimate ID, a powerful new identity theft solutions program.

Exclusive member benefits include:

  • 3-Bureau Daily Credit Monitoring
  • Internet Monitoring
  • Credential Vault
  • Instant Inquiry Alert
  • Score Tracker
  • Access to 3G Fully Managed Identity Fraud Research, Remediation, and Recovery Services
  • Lost Document Replacement Services

*An activation code is required to access ULTIMATE ID . Activation code will be sent to the email address on file. Credit Monitoring and ULTIMATE ID program does not begin until you have successfully validated your Identity to complete the activation process. Certain restrictions and limitations apply. Visit www.ultimateID.merchantsinfo.com for complete Terms and Conditions and program eligibility. Please refer to your summary of benefits for program specific information.

** Always remember, DMCU will never call you and ask for verifying information such as PINs, account numbers, credit card information, etc... If you receive a call requesting account information - even if it appears to be from a Diversified Members Credit Union phone number - please end the call immediately and contact us at 313.568.5000.**

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