If you choose to delete your Online and Mobile Banking access, DMCU will remove your profile and associated information from our digital banking platforms. Once the deletion process is complete, this information cannot be recovered.

What to Expect After Deletion

• Access to DMCU’s Online Banking and Mobile App will be permanently removed.
• Your DMCU accounts will remain open and active; however, your digital banking profile and related data will be deleted. Account and transaction records will continue to be maintained within DMCU’s core systems in accordance with applicable record retention requirements.
• Electronic statements and tax documents will no longer be available through digital banking. If you are enrolled in eStatements or electronic tax forms, delivery will revert to paper statements and paper tax documents. Applicable fees may apply.
• Any services, preferences, or settings established through Online Banking or the Mobile App will be discontinued and removed. This includes account alerts, Bill Pay payees and payment history, external account transfers, cross-member transfers, scheduled or recurring transfers, and other digital banking activity and preferences.

To request the deletion of your Online and Mobile Banking access, please contact DMCU at 313-568-5000.