Welcome to Your New Digital Banking Experience
Your new Online Banking experience has arrived! Enjoy a brand-new Online Banking platform and Mobile App designed to make managing your money easier, faster, and more convenient than ever.
These changes are all about enhancing your experience with the features you've been asking for. Keep reading to learn more!
NEW FEATURES!
- FREE Early Pay Feature: The new Early Pay feature means you will no longer be charged to receive eligible direct deposits early. We will post ACH deposits as soon as we receive them from your employer/payroll provider.*
- Online Disputes: Spot a transaction that doesn't look right? Now you can dispute it quickly and easily, right within Online Banking.
- Loan Payoff Calculator: Plan ahead with confidence! The new Loan Payoff Calculator, built into Online Banking, helps you estimate your payoff in just a few clicks.
- Snapshot Feature: Quickly view your account balances without having to log in!
*Early Pay is offered as a convenience. DMCU has no control over when payment files are received and cannot guarantee early access to funds.
Getting Started!
Step 1: Download the App- Download the NEW Mobile App from the App Store or Google Play.
Step 2: Log In For the First Time- You can log into the new Online Banking either on the Mobile App or right here on at dmcu.com! You'll just need your username and password from the previous Online Banking platform (Fingerprint, Face ID, and PIN won't be available. Once you have logged in and verified your account, you can re-enable biometric login.).
Step 3: Verify Your Account- Once you've logged in and verified your account, you can re-enable biometric login in Settings.
Need Help? Check out the tutorial video below for step-by-step instructions on logging in for the first time. If you don't remember your username and/or password, please call us at 313-568-5000.
Have questions?
Need help navigating our updated online banking platform? Click here to view the presentation and get started.
Check out our FAQs here.
Quick Login Tips!
Using an Android device?- Delete the old app first, then download the new Diversified Members Credit Union app from the Google Play Store.
Using an iPhone?- Just open your current app and scroll to the bottom to update to the new version. If you cannot find that, visit your App Store and look for the update.
Having trouble logging in?- If your username or password isn't working, click "Forgot Username/Password" on the login screen to reset them.
New password, new peace of mind- You'll notice we now require a 12-character password. It's a small adjustment, but it goes a long way — stronger passwords mean stronger protection for your financial information.
Business Members- We are now using one app for all members which means you can access your business and/or personal accounts all in the NEW mobile app.