We've Upgraded Your Expereince!
Welcome to a Better Banking Experience
We’ve upgraded our systems to bring you a faster, smoother, and overall better banking experience—built just for you. From all of us at DMCU, thank you for your patience and understanding as our team worked hard to bring you this new experience.
What improvements were made?
- Improved transaction processing times
- Enhanced Online and Mobile Banking
- Easier navigation and faster performance
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What's Staying the Same?
Account Numbers: Remained the same, but suffixes changed from 3 digits to 4 digits.
Account Statements: You will have received two separate statements for July due to the mid-month upgrade (via mail or eStatement, depending on your account settings). You will still access your statements through Online Banking. This may look different, but all of your account information remained the same. All your DMCU documents (1098s, etc.) will be available in your eStatement portal.
Automated Deposits and Withdrawals: Deposits and withdrawals already scheduled continued without interruption.
Bill Pay: Your current Bill Pay setup and automatic payments carried over to the new system.
Credit and Debit Cards: Stayed the same after the upgrade. All existing Personal Identification Numbers (PINs) remained the same.
Direct Deposits: Were not be affected.
Existing Mobile Payment Services or Digital Wallets: Apple Pay®, Google Pay® will continue to function as they normally do.
Routing/Transit Number: Remained the same.
Scheduled Deposits, Transfers and Payments: Continued without interruption. The time of day that these activities process may change.
What's New?
Member Number Suffix: Account numbers remained the same, however, your suffix now includes four digits instead of three. Currently, the suffix number is the last three digits following your main account number, which indicates the account type, like Savings or an Auto Loan. For example, if your account is ‘1234567-091’, it became ‘1234567-0091’.
Online Banking: Our new Online Banking is designed to make managing your money easier, faster, and even more enjoyable! Enjoy new features like Free Early Pay, which allows us to post ACH deposits as soon as we receive them from your employer/payroll provider.* For more information about Online Banking click here.
*Early Pay is offered as a convenience. DMCU has no control over when payment files are received and cannot guarantee early access to funds.
Xtend Shared Branching: Affective June 30, 2026, members will no longer be able to conduct Shared Branching transactions through Xtend Shared Branching credit unions.
Members will continue to have access to Co-op Shared Branching, which includes more than 5,500 participating credit unions and 30,000 ATMs nationwide click here to view Shared Branching locations.